What should I pay attention to when signing for goods?

When you sign the goods, first inspect the goods to see if the quantity and quality of the goods are correct. If you are not satisfied, please contact our customer support team immediately. 、

How to check the status of orders?

Due to various types of status, we will display the order status, hoping to let you better understand the order status, track it in time, and successfully completed the shopping. The following is a brief description of the order status:

1. Approved: The order you submitted has been approved, and the order will be automatically sent according to the delivery date you selected or the default delivery date of the system;

2. Distribution: Your order is being distributed;

3. Packaged: Our staff is scanning the goods you ordered, and distributing and packing the goods;

4. Shipped: Your goods are delivered;

5. Signed: The delivery staff will confirm that your order has been signed in the system after confirming the successful delivery;

6. Invalidation: If you do not pay your order within 30 minutes or you changed the receiving address after you successfully paid the goods, the order status will automatically change to the invalid state. The invalidation order will no longer be available. If you still want to purchase the goods, you need to submit the order again.

How to view order status

Log in to Eugris platform and check the status of the order in "My Order".